FLEX – Frontline Leadership Excellence PROGRAM

Frontline Leadership Excellence Program: Empowering Frontline Leaders for Success

Program Overview: FLEX is a group program designed to empower frontline leaders and managers with the essential skills, behaviors, and mindset required to excel in today's work environments.

Program Structure: The FLEX program offers Level 101 and Level 201 courses. Each level blends best-practice content and tools with highly interactive exercises and real-world applications, ensuring practical learning and immediate impact.

Customization is Key: Course topics can be tailored to address specific business and team needs, guaranteeing relevance and effectiveness.

Optional Add-Ons - In addition to class content, the group programs can also include:

• Assessment Reports: Individual and team assessment reports with group or private feedback sessions. Popular options include:

  • Everything DiSC

  • MBTI Teams

  • Leadership Circle Profile™

  • CliftonStrengths

• Cohort Group Coaching (Virtual): These sessions are designed to sustain momentum and accountability between classes, facilitating real-world discussions and practical application of learned practices. Participants can expect progress check-ins, practical conversations, and Q&A opportunities to ensure ongoing development.

• Private Coaching (Virtual): Elevate your managers and leaders with one or more personalized coaching sessions designed to accelerate their leadership skills and address specific development needs.

Level 101 Course Topics - Build competencies in core skill areas:

1. Leadership and Team Fundamentals

2. Give and Receive Feedback

3. Team Communication and “Connecting the Dots”

4. Goal Setting and Accountability

5. Manage and Develop a Team

6. Time Management and Prioritization

7. Effective One-on-One and Team Meetings

8. Managing Change

9. Foster Trust and Respect (not harassment training)

10. Emotional Intelligence in the Workplace

11. Strategic Hiring Practices

12. And more

Level 201 Course Topics - Build upon 101 teachings and introduce advanced content:

1. Adaptive Leadership Styles

2. Long-Term Strategic Planning

3. Prioritization and Decision Making

4. Delegation Techniques and Accountability

5. Stress Management Hacks

6. Build Upward Relationships and Stakeholder Engagement

7. Coaching and Mentoring Practices

8. Understand Team Dynamics

9. Support Career Development

10. Manage Organizational Change and Team Morale

11. Emotional Intelligence and Self-Management

12. And more

Format: FLEX is a group training program designed for in-person, virtual, or hybrid delivery at the client’s site. Classes can occur as part of a one—to two-day training event or as a series of courses over several months for greater skill-building practice between sessions.

Pricing: For pricing information and to explore customized packages, please reach out. Let's discuss how the FLEX program can meet your organization's needs, budget, and team size.